The LeanPx™ Working Agreement
This agreement sets the foundation for how we work together to deliver world-class products. It creates clarity, fosters alignment, builds rhythm, and ensures we’re not managing on gut feel or talent alone, but through disciplined collaboration that creates ongoing value for customers and strengthens our company.
How I Will Show Up as Your Leader
Clarity as a Compass: Our strategy will translate into actionable steps, and we’ll know what matters most. I will provide transparency of purpose, priorities, and progress so we are never lost in noise.
Alignment as a Discipline: I will actively connect our work to the organization’s goals and customer needs, ensuring stakeholders are engaged, tradeoffs are visible, and our direction drives customer value and enterprise viability.
Rhythm as Momentum: I will establish cadences that give us speed without chaos. Our work will move in meaningful cycles of sensing, solving, and scaling — driving steady progress without bureaucracy.
Teamwork & Creativity: I will foster harmony between autonomy and accountability. We will have space to explore and create, but also clarity on expectations and outcomes.
MarketZero™ Insights: I will champion experimentation and early testing. We will learn quickly, fail safely, and validate before we scale, keeping our work grounded in real-world signals. I will do the work with you — translating strategy, integrating signals, coordinating sponsors, and protecting our focus so you can do your best work.
How We Work Together as a Team
We Ownership: Every initiative is ours. Success is measured in how well we support each other and move as one team toward impact. Each of us has depth in our craft, but we lean into breadth — asking questions, contributing ideas, and sharing feedback beyond our lane.
Data Informed Decisions: We gather and share customer, stakeholder, data, and team signals so our choices are informed, not instinct-driven. We pause to connect insights, test assumptions, and ensure we are solving the right problems before acting.
Celebrating Both Progress and Outcomes: We value learning cycles and iterative wins as much as we celebrate scaled results.
How We Stay Aligned and Avoid Drift
Pulse Feedback: We will regularly send short, focused surveys to ensure every voice is heard — not just the loudest ones. These check-ins help us spot signs of disengagement, misalignment, or competing goals. Survey results and other signals will be reviewed in our rhythm cycles, so we can sense emerging issues and act before they grow into barriers.
Guardrails Against Noise: When outside priorities or visions compete for our attention, we will pause to assess alignment with our shared goals and strategy. Clear criteria will help us decide what strengthens momentum versus what risks drift.
Course-Correction as a Team Sport: Adjustments won’t be dictated; they’ll be co-created. When we identify drift, we realign together, maintaining shared ownership of both the problem and the solution.
What I Need From You
Curiosity: Engage with the product, empathize with the people it serves, and improve the value it delivers.
Engagement: Be present, prepared, and ready to collaborate — especially in tough conversations.
Honesty: Speak openly about risks, dependencies, or barriers so we can address them together.
Governance and Accountability
Executive Support: The C-Suite receives clarity dashboards and value narratives, showing how signals informed our choices, how we made sense of them, and what value we achieved. I will coordinate sponsor and stakeholder WeighPoints for alignment on funding, pricing, and go to market launch plans.
Enterprise Stewardship: Our work delivers customer value and strengthens our long-term viability, tying product success to organizational growth and resilience.
Our Commitment
We will become a high-performing team that stays aligned, engaged, and resilient against noise or competing agendas, keeping our focus firmly on delivering value and growth. This agreement is not static. Just as products evolve, so will our ways of working. We will revisit and refine it as we learn, ensuring our team remains aligned, inspired, and positioned for success.
✨ This is not just how we manage work. This is how we build world-class products, together.