ProdGenium™ Privacy Policy

Last updated: October 2025

A. Overview

This Privacy Policy describes how ProdGenium LLC (“ProdGenium,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our websites, purchase products, or interact with our digital and AI-assisted services.

By using our website or Services, you agree to the collection and use of information in accordance with this policy.

We respect your privacy and are committed to transparency and responsible data use.

B. Information We Collect

We collect limited personal and business information necessary to deliver our Services effectively.

1. Information You Provide Directly

  • Account and Purchase Data: name, email address, billing details, and organization name.

  • Communications: messages sent via contact forms, chat, or support email.

  • Transactions: order details and payment confirmations processed through Stripe or other secure gateways.

  • Uploaded Files or Inputs: documents or data you share voluntarily for analysis or support (e.g., during advisory or AI companion use).

2. Information Collected Automatically

  • Technical Data: IP address, browser type, device, and operating system.

  • Usage Data: pages visited, time on site, referring URLs, and interaction metrics.

  • Cookies & Analytics: small data files and analytics tracking (e.g., Squarespace Analytics, Google Analytics) to understand traffic and improve experience.

3. Optional AI Interaction Data

When you use ProdGenium’s AI-enabled products or chat assistants, anonymized conversation logs may be stored to improve accuracy, training, or troubleshooting. Sensitive or proprietary inputs are never shared publicly or sold.

C. How We Use Your Information

We process your information to:

  1. Deliver purchased digital toolkits, templates, or courses.

  2. Personalize and improve our Services.

  3. Process secure payments and issue receipts.

  4. Communicate updates, offers, or educational materials (you may unsubscribe anytime).

  5. Provide customer support and respond to inquiries.

  6. Comply with legal obligations and protect against fraud or misuse.

We do not use your data for behavioral advertising, and we never sell personal information.

D. Legal Bases for Processing (GDPR)

For users in the European Economic Area, we rely on the following legal bases for processing:

  • Contractual necessity: to provide products and services you purchase.

  • Legitimate interest: to improve offerings and communicate updates relevant to your purchases.

  • Consent: when you opt in to newsletters or marketing.

  • Legal obligation: to comply with applicable laws or tax requirements.

E. Sharing and Disclosure

We only share data when necessary to operate our business securely and efficiently:

PurposeRecipientsPayment processingStripe, PayPal, or equivalent secure processorsWebsite hosting & analyticsSquarespace, Google AnalyticsEmail communicationsGmail, Outlook, or approved email servicesData storage (encrypted)Microsoft 365 / OneDrive or equivalentLegal complianceRegulators or law enforcement when required by law

All third-party providers process data under confidentiality and data-processing agreements consistent with GDPR/CCPA standards.

F. Data Retention

  • Account and order information is retained as long as necessary for business, tax, or compliance purposes.

  • AI conversation logs (if applicable) are retained for up to 180 days for quality improvement, then anonymized.

  • You may request deletion of your personal data at any time (see Section I).

G. Data Security

We implement industry-standard security controls, including:

  • SSL encryption on all website traffic.

  • Secure payment gateways (PCI-DSS compliant).

  • Multi-factor authentication and restricted data access for staff.
    Despite our efforts, no system is 100% secure. You use our Services at your own risk.

H. Your Rights

Depending on your location, you may have rights to:

  • Access or obtain a copy of your personal data.

  • Request correction or deletion of inaccurate or outdated data.

  • Withdraw consent for marketing communications.

  • Object to or restrict processing in certain cases.

  • Request data portability (export of your records).

To exercise any of these rights, contact us at privacy@prodgenium.com.
We may verify your identity before processing such requests.

I. International Data Transfers

ProdGenium operates primarily in the United States.
By using our Services, you consent to the transfer of your data to the U.S. or other jurisdictions that may not provide the same level of data protection as your home country.
We apply appropriate safeguards, such as standard contractual clauses, where required.

J. Children’s Privacy

ProdGenium does not knowingly collect or store personal data from children under the age of 16.
If you believe your child has provided personal information, please contact us immediately, and we will delete it promptly.

K. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices.
When changes are significant, we will update the “Last Updated” date and, where required, notify you by email or website notice.

Continued use of our Services after any changes constitutes acceptance of the revised Policy.

L. Contact Us

ProdGenium LLC
Grand Ledge, Michigan • USA
📧 privacy@prodgenium.com
🌐 www.prodgenium.com